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Data Solutions Technical Expert

Belgium, Vlaams Gewest, GentSolution Delivery

Job description


ONTOFORCE helps life sciences companies transform data into knowledge, gather insights from data sources and make an impact on patient outcomes. Our platform DISQOVER builds intelligent links between private, third-party, and public data sources democratizing access to data. Our customers are research-intensive organizations in life sciences, healthcare, and beyond: from pharmaceutical multinationals, small-to-medium biotech companies, academic institutes, and hospitals to patient organizations.

At ONTOFORCE, we adhere to an agile work environment, giving every employee a high degree of freedom, room for initiative, opportunity for growth, and capacity to assume responsibility.

We're looking for a talented and highly motivated Data Solutions Technical Expert to join our team.

Your Responsibilities

The solution delivery team is collaborating with customers to achieve their projects for knowledge access and retrieval on the DISQOVER platform, democratizing data for a variety of stakeholders. We are identifying the best solutions and are delivering service excellence.

    • You will provide scientific and technical consulting for our customers and the Solution Delivery team. You will advise customers on their data model, management, and integration challenges by defining and planning the integration strategy. You will translate their requirements into custom data integration approaches.
    • You will provide training on the platform and data integration tool to customers.
    • You support customer's projects for advanced customization : plugin development, integration to customer data architecture and third party services.
    • You participate in product optimization. You will help us to continually optimize the DISQOVER platform, providing relevant feedback to the product team.
    • You will help to provide support to customer on the ticketing platform and develop materials for the knowledge base.

Job requirements

Our ideal colleague...

  • has a degree with strong scientific background in bioinformatics, computational biology, or a similar discipline.
  • has 2+ years of industry experience; preferably in the fields of pharmaceutical, biotechnology, chemical, contract research, consulting, or scientific software.
  • has very good affinity with data.
  • has good level of expertise in Python and REST APIs, and familiar with UNIX sell environment.
  • has good communication skills (written, oral and non-verbal communication) in English and a customer service compass.
  • is a team player and has the ability to work autonomously.

A distinct plus would be knowledge of or experience with…

  • Familiarity with networks, graph-based technologies, databases, data mining, semantic web, linked data is an advantage, but not strictly required for the job.
  • RDF, relational and graph-based database technologies (SQL, SPARQL, etc.).
  • Data management and data modeling.
  • Experience with customer service or support.

Our people love to work with value

  • #respectfulness and #openness. At ONTOFORCE, we know that the best and most creative solutions always come from people working and communicating openly with each other. Constantly challenging each other, but realizing that all parties are equal and bring different experiences and insights to the table.
  • #accountability and #ambition: We love people who have ambition, who want to be the best and make the best product company by taking accountability for their own work, and who are not afraid to respectfully hold their colleagues accountable.

What we offer

  • A great team to work with that wants to be challenged and will challenge you.

  • An innovative product that pushes the edge of data-linkage technology and challenges your mind.

  • A fun environment that welcomes your ideas, initiatives and creativity. With a brand new office space decked out with swings, chatty brainstorm areas and silent phone booths we have room for everybody’s preferred way of working.

Besides all this, we also offer some practical benefits

  • An attractive salary with extra benefits such as meal vouchers (€8/day), eco vouchers (€250/year), hospitalization insurance, home working allowance, net expense allowance, optional bike leasing.

  • Focus on your personal development, training and career growth. At ONTOFORCE you have access to online learning platforms such as LinkedIn Learning and personalized training days.

  • In addition to the 20 days legal holidays you get 12 compensation days, which gives you a total of 32 paid days leave.

  • Hybrid working: we are flexible in our way of working with a balance between home working and working at the office.

Ready for a challenge @ONTOFORCE? Apply now!