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Data Solutions Specialist

  • Hybrid
    • Gent, Vlaams Gewest, Belgium
  • Solution Enablement

Job description

About ONTOFORCE

ONTOFORCE is dedicated to pushing the boundaries of knowledge discovery and data processing for our customers, research-intensive organizations in the life sciences industry. We aim to streamline the drug development process by making complex data analytics user-friendly and performant. Our product, DISQOVER, is a cutting-edge platform that empowers users to navigate and extract actionable insights from a complex knowledge graph spanning terabytes of data. 


We're looking for a Data solution specialist to join our Solution Enablement team.


YOUR RESPONSIBILITIES

As a member of the Solution Enablement team at ONTOFORCE, you will play a crucial role in collaborating with customers to realize their projects on our DISQOVER platform.

Your responsibilities include:

  1. Scientific and technical consulting:

    • Provide expert advice to customers on data model, management, and integration challenges.

    • Define and plan integration strategies, translating customer requirements into custom data integration approaches.

  2. Implementation of customer projects:

    • Implement end-to-end customer projects on the DISQOVER platform, covering data ingestion to user experience.

    • Conduct ETL and semantic integration of data from various customer sources using semantic web technologies.

    • Translate customer requirements into user-friendly data visualizations.

    • Report on implementation progress and ensure successful and on time delivery.

  3. Customer relationship management:

    • Act as a trusted partner and advisor, establishing long-term relationships with customers.

    • Serve as one of the primary points of contact for customer inquiries.

  4. Training and support:

    • Provide training on the DISQOVER platform and data integration tools to customers.

    • Serve as the first line of support for customers, representing the voice of the customer to the product team.

  5. Collaboration and Optimization:

    • Collaborate with the Field Application Specialist on presales activities.

    • Collaborate with the product team to provide relevant feedback for the continual optimization of the DISQOVER platform.

    • As we operate in a global setting, be prepared to travel occasionally for customer engagements.


Job requirements

OUR IDEAL COLLEAGUE

  • Has a degree with strong scientific background in bioinformatics, computational biology, or a similar discipline.

  • Has 2 years of industry experience; preferably in the fields of pharmaceutical, biotechnology, chemical, contract research, consulting, or scientific software.

  • Has very good affinity with data.

  • Has excellent communication skills (written, oral and non-verbal communication) in English and a customer service orientation.

  • Is a team player and has the ability to work autonomously.

  • The role involves scripting and working with UNIX systems, which means that experience with at least one scripting language (preferably Python) as well as a basic familiarity with the UNIX shell environment is required.

A distinct plus would be …

  • Knowledge of networks, databases, data mining, semantic web, linked data is an advantage, but not strictly required for the job.

  • Understanding RDF, relational and graph-based database technologies (SQL, SPARQL, etc.).

  • Expertise in data management and data modeling.

  • Understanding of data architecture and data platforms (e.g. databricks, Snowflake, LIMS, …) to understand customer data ecosystems.

  • Experience with project management, and/or customer service.


WHAT WE OFFER:

  • A competitive salary, meal vouchers (€8/day), eco vouchers(€250/year), hospitalization insurance, home working allowance, net expense allowance, and optional bike leasing.

  • Challenging Environment: Work with a dynamic team that welcomes challenges and encourages personal and professional growth.

  • Cutting-Edge Product: Contribute to DISQOVER, our groundbreaking product that pushes the boundaries of data-linkage technology.

  • Development Opportunities: Access online learning platforms, like LinkedIn Learning, and benefit from personalized training days to enhance your skills.

  • Generous Leave Policy: Enjoy 32 paid days leave, including 12 compensation days, to maintain a healthy work-life balance.

  • Hybrid Working: Experience flexibility with a balance between remote work and office collaboration.


Making a difference through our values

  • We are one ONTOFORCE - We're united as one team working together to achieve, because the greatest splash is made with the greatest force.

  • Your trusted partner - Through our innovative solutions and trusted team of experts, we support our customers as they carry out their science-driven missions.

  • Let's go - It's amazing what a can-do-attitude can do. We believe in fostering an entrepreneurial environment where everyone feels empowered to take initiative and make a difference.

  • Free to be you - Respect and trust are foundational in everything we do: we respect everyone as unique individuals and trust each other to make the best decisions for ONTOFORCE.

Join us in shaping the future of data discovery and be part of a team that values creativity, collaboration, and continuous improvement!

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