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Data Solutions Specialist

Hybrid
  • Gent, Vlaams Gewest, Belgium
Solution Enablement

Job description

About ONTOFORCE

ONTOFORCE is dedicated to pushing the boundaries of knowledge discovery and data processing for our customers, research-intensive organizations in the life sciences industry. We aim to streamline the drug development process by making complex data analytics user-friendly and performant. Our product, DISQOVER, is a cutting-edge platform that empowers users to navigate and extract actionable insights from a complex knowledge graph spanning terabytes of data. 


We're looking for a Data solution specialist to join our Solution Enablement team.


Your Responsibilities

As a member of the Solution Enablement team at ONTOFORCE, you will play a crucial role in collaborating with customers to realize their projects on our DISQOVER platform.

Your responsibilities include:

  1. Scientific and technical consulting:
    • Provide expert advice to customers on data model, management, and integration challenges.
    • Define and plan integration strategies, translating customer requirements into custom data integration approaches.
  2. Implementation of customer projects:
    • Implement end-to-end customer projects on the DISQOVER platform, covering data ingestion to user experience.
    • Conduct ETL and semantic integration of data from various customer sources using semantic web technologies.
    • Translate customer requirements into user-friendly data visualizations.
  3. Customer relationship management:
    • Act as a trusted partner and advisor, establishing long-term relationships with customers.
    • Serve as one of the primary points of contact for customer inquiries.
  4. Training and support:
    • Provide training on the DISQOVER platform and data integration tools to customers.
    • Serve as the first line of support for customers, representing the voice of the customer to the product team.
  5. Collaboration and Optimization:
    • Work closely with the marketing and sales team, collaborating on conversations with prospects.
    • Collaborate with the product team to provide relevant feedback for the continual optimization of the DISQOVER platform.
    • As we operate in a global setting, be prepared to travel occasionally for customer engagements.


Job requirements

Our ideal colleague...

  • Has a degree with strong scientific background in bioinformatics, computational biology, or a similar discipline.
  • Has 2 years of industry experience; preferably in the fields of pharmaceutical, biotechnology, chemical, contract research, consulting, or scientific software.
  • Has very good affinity with data.
  • Has excellent communication skills (written, oral and non-verbal communication) in English and a customer service orientation.
  • Is a team player and has the ability to work autonomously.
  • The role involves scripting and working with UNIX systems, which means that experience with at least one scripting language (preferably Python) as well as a basic familiarity with the UNIX shell environment is required.

A distinct plus would be …

  • Knowledge of networks, graph-based technologies, databases, data mining, semantic web, linked data is an advantage, but not strictly required for the job.
  • Understanding RDF, relational and graph-based database technologies (SQL, SPARQL, etc.).
  • Expertise in data management and data modeling.
  • Experience with project management, account management, or customer service.


Making a difference through our values

  • We are one ONTOFORCE - We're united as one team working together to achieve, because the greatest splash is made with the greatest force.
  • Your trusted partner - Through our innovative solutions and trusted team of experts, we support our customers as they carry out their science-driven missions.
  • Let's go - It's amazing what a can-do-attitude can do. We believe in fostering an entrepreneurial environment where everyone feels empowered to take initiative and make a difference.
  • Free to be you - Respect and trust are foundational in everything we do: we respect everyone as unique individuals and trust each other to make the best decisions for ONTOFORCE.


What we offer:

  • A competitive salary, meal vouchers (€8/day), eco vouchers(€250/year), hospitalization insurance, home working allowance, net expense allowance, and optional bike leasing.
  • Challenging Environment: Work with a dynamic team that welcomes challenges and encourages personal and professional growth.
  • Cutting-Edge Product: Contribute to DISQOVER, our groundbreaking product that pushes the boundaries of data-linkage technology.
  • Development Opportunities: Access online learning platforms, like LinkedIn Learning, and benefit from personalized training days to enhance your skills.
  • Generous Leave Policy: Enjoy 32 paid days leave, including 12 compensation days, to maintain a healthy work-life balance.
  • Hybrid Working: Experience flexibility with a balance between remote work and office collaboration.


Join us in shaping the future of data discovery and be part of a team that values creativity, collaboration, and continuous improvement!

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