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Account Manager

Hybrid
  • Gent, Vlaams Gewest, Belgium
Global Sales

Job description

About Us:

ONTOFORCE is dedicated to pushing the boundaries of knowledge discovery and data processing for our customers, research-intensive organizations in the life sciences industry. Our goal is to streamline the drug development process by making complex data analytics user-friendly and performant.

Our product, DISQOVER, is a cutting-edge platform that empowers users to navigate and extract actionable insights from a complex knowledge graph spanning terabytes of data. As Account manager you will be contributing to the overall success of the company by retaining and increasing overall value of our existing customer relationships.


Position: Account manager


Responsibilities:

As an account manager you are responsible for a portfolio of existing customers, driving retention and growth by deeply understanding their business needs and helping them succeed.


Your primary responsibilities include:

  • Working closely with customers in life sciences: Build and maintain strong relationships with your customers in the life science industry. Understanding their needs, challenges and goals with our product. Present and showcase how our technology can bring value and achieve their desired outcomes.
  • Strategic account management: Develop and implement account plans, manage the sales pipeline, negotiate pricing, terms and contracts to drive growth. Ensuring accurate forecasting and timely follow-up.
  • Cross-departmental collaboration: Collaborate with internal teams to address client concerns and share feedback on product functionality and performance. Ensure a successful project implementation.
  • Market insights: Stay up to date on industry trends, market dynamics and competitor activities to identify new business opportunities.

Job requirements

Qualifications:

  • Experience in a senior sales role in the life science industry:
    • Experience selling complex software solutions.
    • Background in life sciences preferred (academic or professional).
    • Natural curiosity and interest in disruptive technology (AI, ML, Data science).

  • Communication & Relationship Building:
    • Excellent collaboration, communication, and active listening skills.
    • Strong collaboration and relationship-building skills, internally and externally.
    • Enjoy networking and expanding professional connections.

  • Project Management:
    • Highly organized and capable of managing multiple customer projects effectively.
    • Attention to detail.

  • Personal attributes:
    • Self-starter, driven, and resilient.
    • High- energy
    • Eager to learn new technical concepts.


Making a difference through our values

  • We are one ONTOFORCE - We're united as one team working together to achieve, because the greatest splash is made with the greatest force.
  • Your trusted partner - Through our innovative solutions and trusted team of experts, we support our customers as they carry out their science-driven missions.
  • Let's go - It's amazing what a can-do-attitude can do. We believe in fostering an entrepreneurial environment where everyone feels empowered to take initiative and make a difference.
  • Free to be you - Respect and trust are foundational in everything we do: we respect everyone as unique individuals and trust each other to make the best decisions for ONTOFORCE.


What we offer

  • A competitive salary, meal vouchers (€8/day), eco vouchers(€250/year), hospitalization insurance, home working allowance, net expense allowance, and optional bike or car leasing.
  • Challenging Environment: Work with a dynamic team that welcomes challenges and encourages personal and professional growth.
  • Cutting-Edge Product: Contribute to DISQOVER, our groundbreaking product that pushes the boundaries of data-linkage technology.
  • Development Opportunities: Access online learning platforms, like LinkedIn Learning, and benefit from personalized training days to enhance your skills.
  • Generous Leave Policy: Enjoy 32 paid days leave, including 12 compensation days, to maintain a healthy work-life balance.
  • Hybrid Working: Experience flexibility with a balance between remote work and office collaboration.


Join us in shaping the future of data discovery and be part of a team that values creativity, collaboration, and continuous improvement.

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